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VEHICLE CARE • DOCUMENTATION • PEACE OF MIND

VEHICLE SERVICE
AUTHORIZATION & INSPECTION

A clear, professional record of your vehicle’s condition, authorized services, payment terms, and final acceptance—from drop-off through pickup.

Digital agreement preview • Final wording subject to business and legal review

VILLALTA STANDARD

DOCUMENTED.
AUTHORIZED.
PROTECTED.

01   BEFORE PHOTOS

02   AUTHORIZED WORK

03   FINAL INSPECTION

04   DIGITAL RECORD

HOW IT WORKS

A CLEAR RECORD FROM
DROP-OFF TO PICKUP

The agreement is organized into two customer checkpoints with Villalta staff documentation in between.

01

CHECK IN

Document the vehicle, requested work, price, deposit, mileage, fuel level, and existing condition before keys are accepted.

02

SERVICE RECORD

Keep photos, notes, approved changes, and care requirements connected to the same customer and vehicle record.

03

PICKUP

Review the finished work together, record concerns, acknowledge care instructions, collect the balance, and sign final acceptance.

STAGE ONE

VEHICLE CHECK-IN &
SERVICE AUTHORIZATION

Completed with the customer before the vehicle is left with Villalta.

CUSTOMER INFORMATION

FULL LEGAL NAME

Enter information

PHONE NUMBER

Enter information

EMAIL ADDRESS

Enter information

BILLING ADDRESS

Enter information

VEHICLE INFORMATION

YEAR / MAKE / MODEL

Enter information

COLOR

Enter information

LICENSE PLATE / LAST 6 OF VIN

Enter information

ODOMETER

Enter information

FUEL LEVEL

Enter information

SERVICE & PAYMENT SUMMARY

AUTHORIZED SERVICES

Window tint, wrap, PPF, ceramic coating, starlights, or other

ESTIMATED TOTAL

$

DEPOSIT RECEIVED

$

ESTIMATED BALANCE AT PICKUP

$

PAYMENT METHOD

Card / Cash / Other

ESTIMATED COMPLETION

Date and time

PRE-SERVICE CONDITION

Mark all existing conditions and add clear notes before work begins.

□

Scratches / paint chips

□

Dents / dings

□

Glass damage / cracks

□

Wheel / curb damage

□

Loose or damaged trim

□

Interior stains / tears

□

Lighting / electrical concerns

□

Other visible condition

CONDITION NOTES

Location, size, and description of existing damage

REQUIRED BEFORE PHOTOS

Photos should be time-stamped and stored with the customer record. Capture close-ups of every noted concern.

□

Front exterior

□

Rear exterior

□

Driver side

□

Passenger side

□

Interior / work areas

□

Existing damage close-ups

+

ADD VEHICLE PHOTOS

Functional camera/upload field will be connected during the form setup stage.

CHECK-IN ACKNOWLEDGMENTS

□

I reviewed the recorded condition of my vehicle and disclosed known damage or concerns.

□

I authorize Villalta to perform only the services listed above and understand that added work requires my approval.

□

I understand the stated deposit and scheduling terms, including whether the deposit is non-refundable once materials are ordered or work is scheduled.

□

I removed valuables and personal property from the work areas, or listed remaining items in the notes.

□

I authorize inspection photographs used to document vehicle condition and completed work.

□

I authorize inspection photographs used to document vehicle condition and completed work.

CUSTOMER AUTHORIZATION

I confirm that the information above is accurate and authorize the listed services under the stated terms.

SIGNATURE

PRINTED NAME

Enter information

DATE

MM / DD / YYYY

VILLALTA REPRESENTATIVE

I completed the vehicle walk-around and reviewed the documented condition with the customer.

SIGNATURE

PRINTED NAME

Enter information

DATE

MM / DD / YYYY

PLAIN-LANGUAGE SERVICE TERMS

TERMS THAT PROTECT
BOTH SIDES

These sections turn the existing pickup disclaimer into a clearer customer agreement. Final language should be reviewed by Maryland counsel before live use.

01

AUTHORIZED WORK & VEHICLE CONDITION

Villalta will perform the services identified in the signed work order. Existing damage, aftermarket parts, fragile trim, and customer-supplied materials must be disclosed before work begins. Any material change to price or scope requires customer approval.

02

INSPECTION PHOTOGRAPHY

The customer authorizes photographs and video reasonably necessary to document the vehicle’s pre-service condition, installation progress, and completed work. Documentation images are retained with the service record and are not automatically approved for advertising.

03

DEPOSITS, MATERIALS & SCHEDULING

The work order must state the deposit amount, whether it becomes non-refundable, and the point at which that occurs. Custom-ordered film, wrap, or specialty materials and reserved installation time may affect refund eligibility.

04

WORKMANSHIP, WARRANTY & CARE

Warranty coverage varies by service and invoice. Wrap workmanship may be covered for two years unless stated otherwise; high-exposure horizontal surfaces and environmental fading may be excluded. Window tint workmanship coverage applies to qualifying installation defects. Specialty items may carry separate or no warranty. Required care instructions must be followed.

05

PICKUP, CONCERNS & OPPORTUNITY TO CORRECT

The customer agrees to inspect the vehicle at pickup and promptly identify concerns. Villalta should receive a reasonable opportunity to inspect and correct eligible workmanship issues before a payment dispute is initiated. This does not waive rights that cannot legally be waived.

IMPORTANT

Required inspection documentation and optional social-media/portfolio permission should remain separate choices. A customer can accept service documentation without granting marketing consent.

STAGE TWO

VEHICLE PICKUP &
FINAL ACCEPTANCE

Completed after the customer and a Villalta representative inspect the finished vehicle together.

COMPLETED WORK REVIEW

SERVICES COMPLETED

Enter information

FINAL INVOICE TOTAL

$

BALANCE PAID

$

PICKUP DATE & TIME

Enter information

□

Care and curing instructions reviewed

□

Applicable warranty terms reviewed

□

Keys and personal items returned

FINAL INSPECTION

□

Exterior and serviced areas inspected

□

Interior and controls inspected where applicable

□

After-service photos attached

□

Work appears complete and acceptable

□

Concern noted below for follow-up

CUSTOMER CONCERNS / FOLLOW-UP NOTES

Describe location and requested follow-up

+

ADD COMPLETION PHOTOS

Camera/upload control will be connected with the final form system.

FINAL CUSTOMER ACCEPTANCE

By signing, I have inspected my vehicle at pickup and confirm that the services listed on my invoice were completed as agreed, except for any concerns written on this form. I accept the completed work and authorize the final payment. I agree not to falsely dispute the charge by claiming the payment was unauthorized or the listed services were not performed. If I have a concern after pickup, I will contact Villalta Window Tinting LLC so the shop can review it.

CUSTOMER FINAL ACCEPTANCE

I completed the pickup inspection and acknowledge the completed-work record and any written concerns.

SIGNATURE

PRINTED NAME

Enter information

DATE

MM / DD / YYYY

VILLALTA REPRESENTATIVE

I reviewed the completed services, care instructions, payment status, and any follow-up items with the customer.

SIGNATURE

PRINTED NAME

Enter information

DATE

MM / DD / YYYY

NEXT BUILD PHASE

READY FOR TABLET SIGNING

This Elementor draft establishes the full customer experience. To make it operational, connect a secure form service that supports camera uploads, required checkboxes, drawn signatures, PDFs, confirmation emails, and searchable submission records.